How to guide
What is a guide?
What is natural for you will be a great experience for first-time users.
flat is a service that allows you to provide someone who has never experienced what you like, what you are good at, and what you are familiar with.
You become a "guide" and provide the "guest" with an experience.
It will be a very fresh and exciting experience for those who are new to it.
Not only that, but for you as a guide, there should be new discoveries in the encounters and connections between people through that experience.
Let's have a special experience with flat.
Features of flat
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Posting the plan is completely free
Everything from membership registration to plan creation and posting is free.
* If sales are confirmed, a plan fee will be charged.
You can post various plans at the same time. -
Can message with guests in advance
The plan is established after exchanging messages with the guests in advance and convincing each other.
Detailed requests and plan customization are also possible. -
Flat mediates the exchange of money
The price of the plan is mediated by flat.
Not only does it save you the trouble of exchanging money with guests, but it also prevents financial troubles such as sudden cancellations. -
Easy to create detailed plans
You can easily create a plan just by filling in the required information according to the form.
It is also possible to set the age and number of participants and detailed optional charges. -
Full review function
Not only guest reviews, but also guide-to-guest reviews are possible.
You can prevent troubles by checking in advance. -
Full support system
The operation is checked every day for troubles and fraud.
Of course, we are responding to inquiries, so please feel free to contact us if you have any problems.
For guide registration
-
Enrichment of profilePlease enrich your profile so that
guests can understand your charm and strengths. -
Phone number
verificationAt the same time as identity verification, it may be necessary in an emergency such as trouble during the plan.
* It will not be displayed to other users. -
Registering a bank accountPlease register your bank account to receive plan fees.
Plan fees are mediated by flat, which saves you the hassle of exchanging money with guests, and also prevents financial troubles such as sudden cancellations.
Flow of plan provision
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Post the plan on the site
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Message with the guest and confirm the plan
-
Implement a plan with guests
-
Receipt of plan fee
Fees and cancellation fees
Free
17%~
Free
- 1. Guide registration and plan posting are free.
- 2. The confirmed plan will be implemented, and the plan fee 20% will be charged when the sales are confirmed.
- 3. 80% of the set amount will be paid on the 15th of the following month after the plan is completed.
- 4. After 0:00, 5 days before the plan implementation date, cancellations from the guest side can receive the full amount excluding the plan fee of 20%.
- 5. Fluctuations in guest payments, such as coupons and campaigns, do not affect guide rewards.
- ※1 Plan fees vary depending on guide rank. (17-20%)
- ※2 If the reward amount is less than 3,000 yen, it will be carried over to the next month.
About guide rank
We evaluate the achievements of implementing the plan and reviews from guests based on flat's own criteria, and certify the guide rank.
By increasing the guide rank, the trust of guests will increase.
Also, if you reach Platinum rank or higher, you will get a discount on the plan fee.
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RankConditions
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Number of plan completions
Cumulative amount
Review
(1-5) stageNumber of reviews
Plan fee
-
Regular -
Not implemented
None
None
None
20%
-
Bronze -
More than once
None
None
None
20%
-
Silver -
5 times or more
10,000 yen or more
None
None
20%
-
Gold -
20 times or more
100,000 yen or more
None
None
20%
-
Platinum -
More than 20 times in the last 3 months
100,000 yen or more in the last 3 months
Average rating of 4 or higher over the last 3 months
More than 10 reviews
19%
-
Diamond -
More than 30 times in the last 3 months
150,000 yen or more in the last 3 months
Average rating of 4 or higher over the last 3 months
More than 15 reviews
17%
- 1. The cumulative amount is the amount (tax included) including the plan fee.
- 2. Up to the gold rank, the guide rank is determined by all cumulative totals, so once promoted, there is no demotion.
- 3. The plan fee is determined by the guide rank at the time of booking completion from the guest.
- 4. Platinum rank and diamond rank will be judged on the 1st of every month.
- 5. Platinum Rank Diamond and Mondo Rank will continue for 3 months. ※3
- 6. The examination will be conducted while the rank is continuing, and if the conditions are met, it will be extended for another 3 months.
※3 Promotion from platinum to diamond is possible.