Terms of service

1 (applicable)

flat Terms of Use (hereinafter referred to as 'Terms') are the Internet site 'flat' (https: //) provided by Agali Co., Ltd. (hereinafter referred to as 'Company'). The experience-based type provided by the Company on the site displayed by fl-at.jp) and the application for smartphones and tablet terminals (the site and the application are collectively referred to as 'this site, etc.' below). For the purpose of establishing the rights and obligations between the Company and the member regarding the use of the matching platform service (hereinafter referred to as 'the Service'), all relationships regarding the Service between the member and the Company Applies.
Members of this service shall be deemed to have agreed in advance and used this agreement by using this service. In addition, prior consent from a guardian (parental guardian) is required for the use of minors.
The rules regarding this service posted on this site, etc. by the Company shall also form part of this agreement.
If the content of this agreement differs from the rules in the preceding paragraph or other explanations of this service outside this agreement, the provisions of this agreement shall take precedence.

2 (definition)

The definitions of each term in this agreement shall be defined below.

'Member' means an individual or group who has agreed to this agreement and registered as a member of this service.
'Guide' means a member of this site who has completed registration in accordance with the provisions of Article 3 and has posted a plan on this site, etc. and received an application for the plan.
'Guest' means an individual or corporation among the members of this site who has completed registration in accordance with the provisions of Article 3 and applies for a plan on this site, etc.
'Plan' means an experience planned by the guide and provided to guests.
'Transaction' means a contract between a Guide and a Guest on this Site for the purpose of the Guest participating in the Guide's Plan.

3 (member registration)

A person who wishes to use this service as a guide or guest agrees to comply with this agreement and provides certain information specified by our company to us by the method specified by our company. You can apply for registration to use the service. In addition, prior consent from parents is required for membership registration of minors.
The Company will determine whether or not the applicant for registration (hereinafter referred to as the 'registration applicant') who applied for registration based on the preceding paragraph can be registered, and if the Company approves the registration, that fact The registration applicant will be notified and the registration will be completed by the notification.
The Company may refuse registration if the applicant for registration falls under any of the following reasons, and shall not be obliged to disclose the reason at all.
1. (1) When there is a false statement, clerical error, or omission in all or part of the registered items provided to us
2. (2) If you are a minor, an adult guardian, a guardian, or an assistant, and you have not obtained the consent of a legal representative, guardian, guardian, or assistant.
4. (3) Antisocial forces, etc. (meaning gangsters, gangsters, associate members of gangsters, companies related to gangsters, and other equivalent persons), or using or antisocial forces. When the Company determines that it has a socially unacceptable relationship with antisocial forces such as providing funds or facilities to social forces, etc.
5. (4) When the Company determines that the registration applicant has violated any contract with the Company in the past or is related to it
6. (5) When the registration applicant has been deregistered for this service by our company in the past
7. (6) If you do not have a legally required license, visa, or status of residence for transactions using this service
8. (7) In addition, if we determine that registration is not appropriate
Upon completion of the registration set forth in Paragraph 2 of this Article, a service use contract will be established between the Company and the registration applicant. After the registration is completed, the registration applicant shall be able to use this service such as posting the plan on this site etc. as a guide or guest.

4 (Change of member registration information)

If the registered information is changed, the member himself / herself should immediately carry out the change procedure by the method prescribed by the Company. However, even if changes are made, transactions initiated before the change is registered will be based on the information prior to the change registration.
The Company shall not be liable for any damages caused by the member's failure to properly change the registered contents.

5 (Password management)

password should be stored responsibly by the member himself / herself so that it will not be known to others, and should be changed regularly for proper management.
Members shall not allow a third party to use the password, or lend, transfer, buy or sell, etc.
If we confirm that the entered e-mail address and password match those registered as a member by our prescribed method, it is considered that the member has used it, and they are plagiarized, misused, or otherwise. Even if it is used by a person other than the member due to circumstances, the Company will not be liable for any damages caused by it.

6 (member withdrawal)

Members can use this service according to the method specified by the Company as long as they are effectively registered as members and within the range that does not violate this agreement.
If a member wishes to withdraw from the membership, the withdrawal procedure will be carried out promptly by the method prescribed by the Company, and the membership will be withdrawn after the prescribed withdrawal procedure is completed.
If there is a sales amount, etc. that the Company should pay to the member at the time of withdrawal, the payment shall be made by the method and date specified by the Company. In addition, the transfer fee and other expenses paid to the financial institution shall be borne by the member.
If a member has a debt to the Company at the time of withdrawal, the member shall lose the benefit of the deadline for all of the debt and shall immediately pay the debt to the Company. I will.

7 (Denial of Warranty)

If the user falls under any of the following, we will restrict the use of all or part of this service to the user or cancel the registration as a user without prior notice. Suppose you can.
Our company only provides a system for members to exchange information about plans and match them, and the success or failure of the matching, the accuracy and truthfulness of the information provided between members. , We do not take any responsibility for legality. We may provide information and advice to members as appropriate, but we are not responsible for it. In addition, in no case will the Company be a party to the transaction, and will not be liable for defects or any other liability for the registered information.
Members shall investigate whether using this service violates laws and regulations applicable to members, internal rules of industry groups, etc. based on their own responsibility and expense, and the Company shall investigate. We do not guarantee that the use of this service by members will comply with the laws and regulations applicable to members, the internal rules of industry groups, etc.
Members shall resolve any troubles that occur with third parties such as other members in connection with this service at their own risk.
Even if links from this site to other websites or links from other websites to this site are provided, we may have any reason regarding websites other than this site and the information obtained from them. We do not take any responsibility even if it is based on.
Members must prepare necessary communication equipment, operating systems, equipment, communication means, electric power, etc. at the member's expense and responsibility when using this service. If the member is a minor, please use the one approved by the legal representative such as a parent or guardian. The Company shall not be obliged to modify or modify this service even if the communication equipment, operating system, equipment, communication means, power or software used by the member is not suitable for the use of this service.
The Company shall not be liable for any damages caused by interruption, delay, cancellation, etc. of the system of this service due to performance deterioration, failure, unauthorized access of communication lines, software, hardware, etc. I will.
The Company does not guarantee that the e-mails and web contents sent from the Company in connection with this service do not contain harmful substances such as computer viruses.
We have virtually or legal non-compliance with this service (safety, reliability, accuracy, integrity, effectiveness, fitness for a particular purpose, security flaws, errors, bugs, rights, etc. We do not guarantee, either explicitly or implicitly, that there are no infringements). We are not obligated to provide this service to members by removing such nonconformities.
The Company may provide information and advice to members as appropriate, but the Company shall not be liable for any obligation or responsibility.
The Company shall not bear any costs for equipment and communication lines required for members to use this service.
The Company is not liable for any damages caused by the member's violation of this agreement.
The Company does not guarantee that the contents of the transactions made by the members in this service will satisfy the wishes of the members and that they will be useful.

8 (Disclaimer)

Our company does not take any responsibility for any damage caused to the member due to this service. However, if the contract between the Company and the member regarding this service (including this agreement) is a consumer contract stipulated in the Consumer Contract Law, this disclaimer does not apply.
Even in the case specified in the proviso of the preceding paragraph, the Company shall suffer damage due to special circumstances among the damages caused to the member due to default or illegal acts due to the Company's negligence (excluding gross negligence) (the Company). Or, we do not take any responsibility for (including the case where the member foresaw or could foresee the occurrence of damage).
When compensating for damages caused to a member due to default or illegal acts due to our negligence (excluding gross negligence), the amount of the transaction that caused the damages will be the upper limit.

9 (Prohibited matters)

Guides and guests are prohibited from performing any of the following actions or actions that the Company deems to be applicable when using this service.

Acts that violate the law
Criminal activity
Fraud or intimidation
Acts that are offensive to public order and morals
Acts that infringe intellectual property rights, portrait rights, privacy rights, honor, or other rights or interests
The act of planning a plan that involves accommodation and transportation and recruiting guests without obtaining the registration required by the Travel Business Law
The act of planning a plan that violates related business laws such as the Travel Business Law and the Inn Business Law and recruiting guests
Acts of planning plans and recruiting guests with advertisements, displays, and contract conditions that violate related laws such as the Consumer Contract Law and the Specified Commercial Transactions Law
Acts of conducting transactions without obtaining a visa or status of residence required by law regarding transactions
The act of making a direct transaction between the guide and the guest without going through this service
The act of soliciting guests who participated in the plan to a plan held by themselves other than the plan posted on this service
Acts that place an excessive load on the network or system of this service
Acts that may interfere with the operation of this service
Unauthorized access to our network or system, or attempting unauthorized access
Acts of impersonating a third party
Promotion, advertising, solicitation, or business activities on this service that we do not permit
Acts that cause disadvantage, damage, or discomfort to other members
Profiting to antisocial forces
Acts aimed at meeting unfamiliar opposite sex
Other acts that we deem inappropriate

10 (Delete posts and information)

If any of the following items apply, the Company shall be able to delete the information posted on this site by the member. In this case, we will notify you in advance or after the fact by means that we deem reasonable.
1. (1) When the Company determines that the posted content violates any of the prohibited acts stipulated in this agreement or any provision of this agreement
2. (2) When the amount of information registered by the member exceeds the amount specified by the Company
3. (3) When it is determined that the content registered by the member is infringement of rights, defamation, or insulting expression
4. (4) When there are expressions that are obscene, violent, offensive to public order and morals, antisocial, or that we deem inappropriate
The member is solely responsible for the information posted on the website by the member, and the company is not obliged to monitor or delete the information regarding the preceding paragraph. Therefore, the member did not delete the information. Alternatively, the Company shall not be liable for any damages suffered by a third party.
Based on this article, we shall not be liable for any damage suffered by the member or a third party due to the deletion of the information posted on this site by the member through this service. ..

11 (Viewing message content by us)

In order to confirm the compliance status of this agreement by members, we may view the contents of messages between guides and guests conducted via this site etc.

12 (suspension of use, cancellation of membership)

If the Company determines that a member falls under any of the following items, withdrawal of the member, prohibition of re-registration, suspension of use of part or all of this service, transaction without prior notice We shall be able to cancel or take other measures that we deem necessary.
1. (1) When you violate this agreement or laws and regulations
2. (2) When it becomes clear that you have violated this agreement or laws in the past
3. (3) When the password is used or used illegally
4. (4) When this service is used or used illegally
5. (5) When there is false content or lack of member registration information, or when there is a suspicion of it
6. (6) When there is a problem with credit card credit
7. (7) When payment is suspended or insolvent, and there is a petition for bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation or similar proceedings
8. (8) When you belong to or become a member of an antisocial force or an organization that engages in antisocial activities
9. (9) When you have a relationship with or have a relationship with an antisocial force or an organization that engages in antisocial activities
10. (10) When information or content of other members is provided to a third party without prior consent
11. (11) When there is no response for 30 days or more to the inquiry from our company or other contact for reply
12. (12) When it is not appropriate to use this service, register as a member, or continue using this service
13. (13) When the membership registration procedure is performed by a proxy rather than the member or a corporation
The member cannot request disclosure of the reason for the measures taken based on the preceding paragraph and make no objection, etc., and the member suffers damage or disadvantage as a result. However, we do not take any responsibility.
If any of the above items apply, the member will naturally lose the benefit of the deadline for all the debts owed to the Company and must immediately pay all the debts to the Company. It shall not be.

13 (Change of contents of this service)

The Company shall be able to change the content of this service or terminate the provision at the convenience of the Company.
When the Company terminates the provision of this service, it shall be notified in advance on this site. However, prior notice is not required in the following emergency cases.
1. (1) When performing regular or urgent maintenance or inspection of the system for providing this service
2. (2) When it becomes impossible to operate this service due to an emergency such as a natural disaster, fire, or power outage
3. (3) When this service cannot be provided due to unauthorized access to this service from a third party, harmful computer programs, etc.
4. (4) When this service cannot be provided due to measures based on laws and regulations
5. (5) In addition, when we judge that it is unavoidable
The Company shall not be liable for any damages caused to the members due to the measures taken by the Company based on this article.

14 (Delete registration information and posted information)

If the contract for using this service is terminated for any reason, the Company shall promptly delete the member's registration information and the information posted on this service. However, if the information posted on this service is posted in advertisements on external media other than this service, that information may not be deleted.

15 (confidentiality)

Members shall treat non-public information disclosed by the Company in connection with this service in a confidential manner, except with the written consent of the Company.

16 (Protection of personal information)

Regarding the handling of member's personal information by our company, the privacy policy separately set by our company ( https://fl-at.jp/en/company/privacypolicy ) shall be stipulated. The member agrees to the handling in accordance with the relevant privacy policy.
The Company shall use the information provided by the members for the use of this service and the notification from the Company accompanying the use of this service.
The Company shall send the member's information to the other party of the transaction to the extent necessary for the conclusion of the transaction of the plan using this service.
The Company shall be able to process the information provided by the members as statistical information in a form that does not identify an individual and use it at the discretion of the Company.

17 (Advertising)

We may, at our discretion, place advertisements on this site that we deem appropriate.
The Company is not liable for any damages caused to members or third parties due to advertisements posted on this site.

18 (Revision of this agreement)

The Company shall be able to arbitrarily revise or supplement this agreement without obtaining the consent of the member.
Unless otherwise specified by the Company, the revised Terms shall become effective from the time they are posted on the Site that provides the Services.
If the member uses this service after the change of this agreement takes effect, or if the registration cancellation procedure is not taken within the period specified by the Company, the member agrees to the changed agreement. It is considered to be.
Members shall not object to or dispute the revision or supplementation of this agreement, and whether or not any damage caused to the member, etc. due to the change or addition of the agreement is direct damage or indirect damage. We assume no liability, whether or not it was foreseen.

19 (contact notification)

Inquiries regarding this service and other communications or notifications from guides and guests to our company, and notifications regarding changes to this agreement and other communications or notifications from our company to guides and guests shall be made by posting on this site, etc. or by e-mail. will do.

20 (transfer of status)

The member assigns, transfers, or collateralizes the contractual status between the Company and the member based on this agreement or the rights or obligations based on this agreement to a third party without the prior written consent of the Company. It cannot be set or otherwise disposed of.
When the Company transfers the business related to this service to another company, the contractual status between the Company and the member based on this agreement, the rights and obligations based on this agreement, and the registration of the member due to the transfer of the business. Matters and other customer information may be transferred to the transferee of the business transfer. In addition, the business transfer specified in this section shall include not only ordinary business transfer but also company split and any other cases where business is transferred.

21 (separability)

Even if any provision of this agreement or a part thereof is judged to be invalid or unenforceable by the Consumer Contract Law or other laws and regulations, the provision judged to be invalid or unenforceable The remaining provisions, excluding, shall remain in full force and effect.

22 Governing law and court of jurisdiction)

The governing law of this agreement and the service use contract shall be Japanese law.
The Tokyo Summary Court or the Tokyo District Court shall be the exclusive agreement jurisdiction court of the first instance for all disputes arising out of or related to this agreement or the service use contract.

Individual rules for guides

Article 1 (Applicable)

For guides, in addition to this agreement, this 'individual provision for guides' shall apply.

Article 2 (this service)

This site only provides a system for conducting transactions between guides and guests, and guarantees the accuracy, truthfulness, validity and legality of the information provided by guests. It does not guarantee the success or failure of the transaction.
Guides are responsible for dealing with guests.
All registration plans provided by this service are created by the guide at your own risk, and we are not responsible for their contents.
guide creates a plan on this service, it shall follow the consideration for the transaction and other setting rules set by the Company on this site.

Article 3 (suspension of specific guide account)

If the account of a specific guide falls under any of the following items, we can suspend the use of the guide service, cancel the membership, suspend the transaction, or invalidate it without prior notice. will do. It shall follow the set rules.
1. When it is determined that the registration plan violates the laws of the country / region where the registration plan is implemented, the laws of Japan, this agreement, etc.
2. When there is or is likely to have been fraudulent regarding the use of this service
3. When it is judged that the purpose is to enlighten or solicit a specific religion / idea
4. When culturally or religiously taboo content is registered in the country / region where the registration plan is implemented
5. When content that is offensive to public order and morals, such as for the purpose of obscene acts, sexual acts, or discriminatory acts, is registered.
6. When it is determined that you belong to or have a relationship with antisocial forces or organizations that engage in antisocial activities
7. In addition, when we judge that it is not appropriate based on our discretion
The Company shall not be liable for any damages caused to the travel guide due to the preceding paragraph.

Article 4 (Examination of guide account)

If a member who joins this service creates a registered product, we may examine the registration information of the guide based on this agreement.
In addition, the registration information will be deleted if it is found to be in violation of this agreement.
It is not necessary to answer individually about the reason for deleting the registration information.

Article 5 (Exceptional conditions for receiving cancellation fee)

The guide is a plan for which a guest has applied for participation due to reasons such as force majeure that cannot be attributed to the guest (the existence or nonexistence of the reason is reasonably judged by the Company based on objective reasons. If you receive an offer to cancel an application-accepted plan based on (), we will respond to it even if you have passed the cancellation period, and the guide shall acknowledge the correspondence in advance. ..

Article 6 (refundable)

In the previous section, if a refund occurs due to cancellation etc. and we pay the guest on behalf of the guide, we will say that it is appropriate as an account specified by the guest and refunding to the guest. Refunds shall be made to accounts approved by the Company (hereinafter referred to as 'guest designated accounts') (the fee required for refunds shall be borne by the guest).

Article 7 ((Handling of taxes)

Consumption tax and other taxes on the guide regarding this service shall be borne and handled at the expense and responsibility of the guide, and the Company shall not be concerned at all.

Article 8 (Guide restrictions)

The guide shall guarantee and pledge the contents of each of the following items when using this service. The guide warrants that the information you register with your plan is accurate and truthful.
1. guide guarantees that you have the legitimate authority to register the plan when you register the information as a plan and use this service, and the plan will be carried out in order to carry out this plan. We guarantee that we do not violate national / regional laws, Japanese laws, owners of facilities and equipment, and other contracts with right holders. In addition, if the consent of these persons is required by the relevant laws and contracts, this service shall be used after obtaining this consent.
2. guide uses this service at its own risk, and it is assumed that the facilities and equipment that it manages have been soiled or destroyed by registering information in the plan and using this service. However, we do not take any responsibility.
3. The guide should respect the people and culture of the country / region where the plan is implemented
If the content of each item in the preceding paragraph is not accurate or true, and the Company, members or other third parties suffer damage, the guide shall be obliged to compensate for any damage.

Individual rules for guests

Article 1 (Applicable)

For guests, in addition to this agreement, this 'individual provision for guests' shall apply.

Article 2 (Conclusion of transaction)

Guests who wish to participate in the plan shall apply on this site, etc. after confirming the details posted on this site, etc. By making this application to the plan presented by the guide who received the application, the transaction between the guide and the guest will be completed.

Article 3 (Payment of consideration)

If a transaction is concluded between the guest and the guide, the guest will set the price of the plan and separately set on this site etc. according to the method separately set on this site etc. by the payment date posted on this site etc. We shall pay the service usage fee to our company. The guest is responsible for the payment fee.

Article 4 (Cancellation)

If you cancel the transaction after the transaction is completed, the guest agrees in advance that the cancellation policy posted on this site etc. will be applied and a cancellation fee will be incurred. As a general rule, the transfer fee associated with the refund shall be borne by the guest, and this shall not apply in the case of cancellation due to reasons not attributable to the guest.

Article 5 (report)

The guest shall promptly contact us if he / she finds that a plan that involves accommodation or transportation, a plan that violates other related business laws, or a plan that violates this agreement is posted in this service. ..