flat

Guide Tips


Tips for flat Guides


  • Easy inquiries via official LINE


    Add the official LINE account of the management and ask any questions!

    ・How to register as a guide and any questions you may have ・What prompted you to create a plan and how to improve it ・Tips for interacting with guests
    If you have any questions or concerns, please feel free to contact the management via LINE at any time.


  • Download the flat app


    Downloading the flat app will make various interactions smoother.

    ・Don't miss any guest requests! ・Receive various notifications, such as chats, on your smartphone! ・Many feature updates planned for the future
    And many more features to make flat even easier to use.
    Download here!


  • Recommend the plan to guests


    flat has a feature that allows you to recommend published plans to guests.
    You can recommend your own plans to guests based on their registered locations and interests.

    ・Select [Create/List Plans] from the Guide menu on your My Page. ・Select [Guest Search] from published plans. ・Search by setting keywords that match your plan and recommend your plan.
    When you publish your plan, try recommending it to various guests!


  • Publish as many plans as you like for free


    Although flat allows you to customize plans for each guest, it is also important to publish multiple plans in advance!

    ・Add tourist attractions depending on the time required ・Change the spots that look good during the day and at night ・Focus on sightseeing, shopping and food, etc.
    By changing your perspective a little, you can more easily meet the needs of various guests, and guests can check out various plans of yours and use them as a reference for their requests, so publish multiple plans.


  • Ask guests to leave reviews


    Ask guests who participate in your plan to write a review!
    Of course, it's not mandatory, but asking them to write a review will help other guests and increase your chances of signing up.
    You can also reply to reviews, so if they write a review, be sure to write a thank you reply.


  • Spread your plan on social media


    You can promote your plan to many guests by spreading the URL of the published plan on social media etc.

    ※If you are unable to copy the URL of the plan, please contact the management via LINE.